PABU4DU56U6E9SBK
PABU4DU56U6E9SBK
SKU Summary
Product SKU ID: PABU4DU56U6E9SBK
Product Family: AWSDeveloperSupport
SKU Attributes
| Attribute | Value |
|---|---|
| Servicecode | AWSDeveloperSupport |
| Location | Any |
| Location Type | Other |
| Usagetype | Dollar |
| Operation | |
| Account Assistance | Not included |
| Architectural Review | Not included |
| Architecture Support | General guidance |
| Best Practices | Access to 4 core Trusted Advisor checks |
| Case Severityresponse Times | Normal: < 12 hours, Low: < 24 hours |
| Customer Service And Communities | 24x7 access to customer service, documentation, whitepapers, and support forums |
| Included Services | All AWS services except Support |
| Launch Support | Not included |
| Operations Support | Not included |
| Proactive Guidance | Not included |
| Programmatic Case Management | Not included |
| Technical Support | Business hours access to Cloud Support Associates via email |
| Thirdparty Software Support | Not included |
| Training | Not included |
| Who Can Open Cases | One primary contact/Unlimited cases |
Last modified August 7, 2021